Sustainability Report

We use various channels to involve illimiters: company Intranet, newsletters, internal surveys, events, and online and in-presence staff meetings. Constantly listening is a fundamental principle for our focus on our human capital.

Clients are engaged through a variety of touchpoints: consumer and corporate websites, illimity app, regular surveys, communication initiatives tailored to client needs, smart care and social networks.

We involve partners who share with us expertise, innovation and collaboration in order to offer integrated and comprehensive solutions and to create an ecosystem of sustainability through regular calls, the illimity website and the organisation of in-person or streamed events and conferences.

The selection and engagement of suppliers is guided by our Sustainable Supply Chain Policy according to criteria of transparency and efficiency, requiring respect for human and labour rights and high ethical, environmental and social standards.

Investor Relations is in charge of managing relations with shareholders, using regular calls, roadshows and the Shareholders’ Meeting. The corporate website has a special section in which company documentation can be downloaded.

We establish relations with the media who share our ideas, stepping up the value of people and projects. By way of calls, interviews, e-mails and events we build solid relationships to demonstrate our commitment.

The social ecosystem consists of all the associations and organisations with whom we work to create social impact at a local level. Through e-mails, regular conference calls and events we involve the ecosystem building long-term projects together.

The creation of our “Vai Oltre la Forma” community is pursued through various channels: through weekly surveys, interviews, meet-ups, focus groups and questionnaires we give voice to people, by activating a direct channel with them, open to sharing.